Our Return + Exchange Policy

All our Gold Ordon products are hand made by artisans from the islands of Indonesia so we can not accept returns on goods unless they are for some reason faulty on arrival.
- We allow an exchange on leather goods within 

10 days of the purchase date.
- NO exchange or refund is available on any of our beaded items.
- NO exchange or refund on any custom made orders or for change of mind.

Please take into account your parcel could be coming from overseas or Australia as we have various piece distributed from both countries. We choose Express International shipping for your convenience and expect a maximum of 5 days for delivery. 

Any queries on these specifications please email us!